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  • Fact 22

    The changeover to decimal currency in 1966 created a massive amount of work for the ATO. In NSW alone, staff manually converted 200,000 accounts worth $450 million.

Taxpayer's charter

The ATO client service charter, which sets out what a person can expect when dealing with the ATO. It lists a person's rights, obligations and what they can do if they are not satisfied.

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